Blue Shield of California's NurseHelp 24/7SM offers you access to a registered nurse anytime day or night. Experienced nurses are available 24 hours a day to answer any of your health related questions, including concerns about:
NurseHelp 24/7SM registered nurses have access to information about your health history, including the medications you are taking, the results of lab tests, etc. The information will help the nurse help you figure out what is ailing you, evaluate treatment options, and determine whether to see a doctor.
This service is provided at no additional cost to you.
In the case of medical emergency, call 911 immediately.
Blue Shield of California's NurseHelp 24/7SM provides confidential access to registered nurses anytime day or night, putting you in better control of your health decisions. The goal of this program is to help you get the most appropriate care while helping to minimize the cost of health care.
How the program works
NurseHelp 24/7SM offers you around-the-clock telephone and online support from registered nurses, who give immediate answers and reliable information about minor illnesses and injuries, chronic conditions, medical tests and medications, and preventive care. Through listening and asking the right questions, nurses help you choose care that's appropriate for your situation. This program offers a helpful and convinient alternative to the emergency room when it's not an emergency.
The nurses are trained to offer callers:
Health Information - Better understanding of health concerns and chronic conditions, education about possible treatment options to help you make informed decisions, and suggestions for preparing for doctor's appointments.
Healthcare assistance - Guidance in understanding and choosing the most appropriate types of health care such as hospital, home health, and long-term care, and help evaluating services.
Self-Care Measures - Helpful tips for taking care of minor injuries at home, such as twisted ankle or common illnesses such as colds or the flu.
Lifestyle Counseling - Information and resources about healthy habits, including diet and exercise.
How intergration benefits you
NurseHelp 24/7SM registered nurses have access to information about your health history, including the medications you are taking, the results of lab tests, etc. This information will help the nurse help you figure out what's ailing you, evaluate treatment options, and determine whether to see a doctor.
Worried about privacy?
Rest assured - your wellness information is confidential, and will not be seen by the Trust Fund Office or your Local Union.
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